Terms & Conditions

Welcome to Relaxogo.store! By accessing or using our website and purchasing relaxation or wellness products from us, you agree to be bound by these Terms and Conditions. Please review them carefully before shopping with us.

1. General

  • By placing an order through Relaxogo.store, you confirm that you are at least 18 years old or have received consent from a parent or legal guardian to do so.
  • These Terms & Conditions may be updated from time to time. Continued use of our website after such changes indicates your acceptance of any modifications.

2. Products & Orders

  • All descriptions and images of our relaxation and wellness products are for informational purposes only. We strive for accuracy but cannot guarantee complete accuracy of all product information.
  • We may refuse or cancel any order at our sole discretion, including but not limited to those affected by pricing errors, out-of-stock items, or suspected fraudulent activity.

3. Pricing & Payment

  • All prices are listed in USD and may change at any time without notice.
  • Full payment is required at checkout using the payment methods we have made available.

4. Shipping

  • Orders are shipped to the address provided at checkout. Please ensure your address is accurate as Relaxogo.store is not responsible for delays or losses due to incorrect information.
  • Any provided shipping times are estimates only; delivery may be delayed by carrier issues or other external factors beyond our control.

5. Returns, Exchanges & Refunds

  • Please review our Exchange Policy and Refund Policy for details on how we handle returns, exchanges, and refunds.
  • To start a return or exchange, please contact our team within 5 days of receiving your order.

6. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Relaxogo.store and may not be used, copied, or reproduced without our prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Relaxogo.store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy

  • Your privacy matters to us. Please see our Privacy Policy to learn how we collect, use, and safeguard your information.

9. Contact

If you have any questions about these Terms & Conditions, please contact us or email us at support@relaxogo.store.